A Total Quality Assured pest management program will enhance the experience your customers, employees, and suppliers have while in your establishment.

Your facilities may present many unique pest management challenges. Among these are the hours of operation, the high volume of goods that are brought in, number of employees, and the different types of equipment present.

Pest activity in and around the facility has profound impact on product quality and regulatory compliance. In order to effectively meet these challenges, Copesan applies the principles of Integrated Pest Management (IPM).

In order to accurately assess service performance at your facilities, Copesan will utilize one or more of the following procedures to monitor service performance. As our partnership develops, together we will explore additional ways to bring added value to our relationship.

• Quality Control Audits
• Problem Log Report
• Client Care Audits
• Client Satisfaction Surveys

The Copesan Client Service Department ensures our clients are receiving the highest quality standards by:

• Monitoring completed service reports
• Monitoring Client Service Request Logs
• Monitoring Client Quality Assurance Audit Reports
• Monitoring Local Annual Management Review Reports

To learn more about Copesan's Total Quality Assured Program, click here.