Signature Care™
The food processing industry has high standards when it comes to pest management; more importantly, so do your customers. That means providing your customers with safe, unadulterated products. One infestation or poor audit score may drive customers away for good, no matter how well the food is produced or packaged. Copesan understands this. We’ve been serving the needs of the food processing, warehousing and distribution industry since 1958. We recognize your pest management needs are critical to the success of your organization and require a technically-superior approach and expertise. That’s why Copesan created Signature Care™, an exclusive Integrated Pest Management (IPM) program designed specifically for the highly regulated food industry.
Signature Care™ is designed to:
- Minimize your concerns related to pests and the problems they cause.
- Provide your facilities with a sophisticated, national account pest management program, delivered locally with passion.
- Contribute to the success of your environmental initiatives through a true IPM program.
- Support your goals to be competitive and profitable with a pest-free environment.
- Protect your reputation and brand.
Signature Care™ is delivered by service professionals who are specifically certified by Copesan in providing pest management services for the highly regulated food processing and allied industries. Over 1,600 Certified IPM Specialists are located throughout North America. They stand ready to serve you—armed with knowledge of your local pest situations, environments and food industry experience.
Read more about our Certified IPM Specialists.
Guaranteed Protection
Prevention and management of pest infestations in a food processing, storage or distribution environment requires a cooperative effort —a partnership— between client and pest management service provider. The stronger the partnership, the more effective the pest management program. Copesan guarantees that Signature Care™ will meet or exceed your expectations and provide a
Consistent,
Accountable,
Responsive and
Effective pest management program. We will:
- Respond to any pest emergency within 4 hours or that month’s service fees will be refunded for that location.
- Ensure each location's complete satisfaction or one month of their service fees will be refunded.
Integrated Pest Management
Our service strategy is aggressive, leverages an exhaustive arsenal of pest management tools and combines innovative methods with intelligence to target pests at their source. Methods include inspection, sanitation, mechanical, biological, cultural, education and the use of pest management materials only when necessary.
Prevention and inspection are the cornerstones of IPM. Copesan’s IPM Specialists are specifically trained to identify conditions that attract and support pest activity. Recommendations and proactive strategies to prevent pest infestations are a standard part of our Signature Care™ program.
Our objective is to deliver results without disrupting your operations and without putting you, your employees, your customers or the environment at risk. With Copesan and Signature Care™, delivering results in food facilities will be accomplished with a “green” approach.
Consistent Quality
Copesan's Signature Care™ program consistently delivers the level of attentive service and documentation required to satisfy the toughest audit requirements. Through specialized Copesan University training that drives consistent, high-quality service; a go-to person for getting it done; and regional resources when you need them, you can be assured we will deliver through our highly knowledable team.
Consistent Communication and Documentation
As an innovator in providing unparalleled pest management solutions, Copesan utilizes a proprietary, electronic data reporting system. RapidTrax™ gives us the ability to deliver a wide range of solutions for communication, documentation and the monitoring of your program's effectiveness.
- Electronic service reports capture essential service details including pest activity, types of pests, sanitation and structural deficiencies, materials used, time and date of service.
- Web-based data allows designated client employees to access service details on a secured site, view trend reports and generate customized summary reports.
- Escalated Issue Email Notification provides you with important insight into critical issues requiring immediate attention.
- Deficiency Notices triggered by unresolved sanitation or structural deficiencies make follow-up easy and ensures conditions conducive to pest activity are resolved.
To schedule a demonstration of RapidTrax with a Copesan representative, click here.
High-Touch Account Management
Copesan's Signature Care™ account management structure guarantees service follow-up and issue resolution. Program changes are handled with professionalism and attention to detail. We dedicate a strategic account resource to mobilize and coordinate our resources and synchronize our service delivery with the goals and objectives of your organization. Our emphasis on proactive communication and closing the loop is backed by an extensive, local and regional network that delivers quick and effective resolution to any issues.
Click here to receive more information about Signature Care™.

Signature Care™ Organic
Our Organic program can protect you from risks and allow you to provide quality organic products to your customers. Read more...
The IPM Puzzle
Click here to learn more about Copesan's approach to Integrated Pest Management.
Environmental Care
Click here to learn more about Copesan's philosophy of Environmental Care.
White Paper
Click here to download "Pest Management in Organic Facilities", a white paper written by Jay Bruesch of Plunkett's Pest Control - a Copesan Partner.