If there is one thing we’ve learned through our more than 55 years of pest management, it is that successful pest management program is not a one-sided relationship. Our experienced service technicians can visit your facility and place hundreds of traps, implement dozens of control techniques and request environmental modifications to reduce and eliminate pests from your facility, but if there is no relationship or partnership between the pest management professional and the client, then the mission of pest control cannot be achieved.
Who We Are and What We Do
At Copesan, we are a client-driven organization and we strive to meet and exceed our clients’ expectations. To accomplish this, we engage key people within both organizations and in doing so, are able to develop an individualized communication model that allows information to flow freely from pest management professional to client and client to pest management professional. We believe this is critical to ensure that the clients’ needs are being met. We’ve created our Strategic Account Management process to ensure this relationship is nurtured and it allows us to:
- Follow-up our services to ensure that issues are resolved quickly and efficiently.
- Pay attention to details and make adjustments to our program as necessary to suit the clients’ needs.
- Coordinate and synchronize with the goals and objectives of your organization.
- Emphasize proactive communication to ‘close-the-loop’ of information, which is backed by local and regional service organizations providing quick and effective pest issue resolutions.
We have seen that client input will greatly assist in pest control solutions. When our clients can identify key areas where pests are active, our control methods can be more targeted and more effective. At Copesan, we understand that teamwork allows us to perform better than going it alone, so partnering with our clients to create a dedicated team for pest management is to us, a winning combination.
Without the relationship between Integrated Pest Management (IPM) Specialist and client, a pest management program can only go so far. When the communication lines are open between the two, an effective pest management program can be implemented and the IPM puzzle pieces can come together, treating your pest problems and pest pressures in a very individualized and targeted manner. Through an IPM partnership with Copesan, you will receive long-term solutions to your pest problems that are delivered through multiple techniques and strategies. Contact Copesan today for more information on our Dedicated Account Management program and find out how a partnership with a well-respected pest management professional can benefit your pest control program.